![]() ![]() If your N-able N-central version is 10.2 or higher, also run the following command:."C:\Program Files (x86)\N-able Technologies\Windows Agent\bin\NcentralAssetTool.exe" -d If your N-able N-central version is 10.1 or higher, run the following command (Administrative Command prompt Required):.Edit the C:\Program Files (x86)\N-able Technologies\Windows Agent\config\ApplianceConfig.xml file with Notepad or similar text editor:.Stop the Windows Agent Maintenance service.Install the Windows Agent using the customer/site specific installation.Make note of the Access Code, this will be your CustomerID.Select Administration -> Customers or if installing at a site select Administration -> Customers,.Select your service organization in the navigation tree, or if installing in a site select the customer level,.Create the customer in N-able N-central.NOTE: Also ensure you are using SYSPREP: This article will cover only the steps involving the Windows Agent and any other requirements for the cloning device will need to be followed per other involved software.? Preparing a Clone Image With the Windows Agent (Prior to N-able N-central 2020.1).Our recommendation for installing the agent on newly deployed images is to use a post-deployment script to install the agent silently using the following guidelines:.At this stage the device has been cleaned up and will avoid potential duplicate devices or other issues when used to deploy a new image.Uninstall the N-able N-central Windows Agent (without turning the services back on)."C:\ProgramData\N-able Technologies\Windows Agent\config\ConnectionString_Agent.xml".Delete the following file (if it exists):.Uninstall PME by uninstalling the following from Add/Remove Programs:."C:\Program Files (x86)\BeAnywhere Support Express\GetSupportService_N-Central\uninstall.exe" /S."C:\Program Files (x86)\N-able Technologies\Windows Agent\bin\NcentralAssetTool.exe" -d.Run this command to delete the asset tag:.Stop the Windows Agent Service and Windows Agent Maintenance Service,. ![]() Our recommendation is to remove the agent from any existing Golden Image used for deployment with the following steps:.Due to security changes in N-able N-central 2020.1 and later, we can no longer accommodate installing the Windows Agent on a Golden Image used for Image Deployment.Preparing a Clone Image With the Windows Agent.com.įor customers of ClonerAlliance UHD Lite and ClonerAlliance Box, we offer bonus software: “MP4-Cloner”. If you need any assistance in upgrading HDML-Cloner Pro Helper to ClonerAlliance Helper, please contact support. Please refer to the table below and get the correct bundled software accordingly.įor different model hardware, the bonus software is also different accordingly.įor most ClonerAlliance hardware products as listed, we offer two bonus software: “ClonerAlliance Helper” and “MP4-Cloner”.Īgain, for users who received a license of HDML-Cloner Pro Helper, your key code can also activate ClonerAlliance Helper(Version 1.20.110 and above versions). Standard S/N format of current ClonerAlliance Hardware Products list as below: On the “i” button of MP4-Cloner, and you can check the registration MP4-Cloner will be registered automatically at the same time (Click Once ClonerAlliance Helper is registered successfully, then To learn how to obtain the registration code of ClonerAlliance Helper. Then click “Register” to finish the registration and ClonerAlliance Helper will be registered successfully. Fill in your name, proper Email address, and registration code to the register window. Please download ClonerAlliance Helper, download MP4-Cloner and register ClonerAlliance Helper and MP4-Cloner.Ĭlick the MENU button in the main interface and then click the “Register” button. If you need any assistance in upgrading HDML-Cloner Pro Helper to ClonerAlliance Helper, please contact Please feel free to select whichever software you like to use.Īgain, for users who received a license of HDML-Cloner Pro Helper, your key code can also activate ClonerAlliance Helper(Version 1.20.110 and above versions). Starting from the date of November 20, 2021, these customers can also use their registration code to activate another software “ClonerAlliance Helper” for free, whose functions are more powerful than “HDML-Cloner Pro Helper”. Notice: For some model hardware’s customers, we offered the software “HDML-Cloner Pro Helper” to record to windows PC before. For most ClonerAlliance hardware products (except ClonerAlliance UHD Lite and ClonerAlliance Box), we offer two bonus software: “ClonerAlliance Helper” and “MP4-Cloner”. Please scroll down to the bottom to confirm your correspondent software. įor different model hardware, the bonus software is also different accordingly. ![]() Do I have to register ClonerAlliance Boxes? ¶įirst, you need to purchase ClonerAlliance Hardware Products. ![]()
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